rabje Terms & Conditions — Rules Governing Your Use of the Platform

1Eligibility & Age Verification

1.1 Minimum Age Requirement

To open and use a rabje account, you must be at least 21 years of age at the time of registration. This minimum age applies to all players regardless of location, device, or the specific service used on the Platform. By completing the registration process, you represent and warrant that you are 21 years of age or older.

1.2 Geographic Eligibility

The rabje Platform is designed and operated for players located in Bangladesh. You are responsible for determining whether your use of the Platform is lawful in your jurisdiction. rabje does not accept registrations from individuals in jurisdictions where online gambling is explicitly prohibited by local law. Attempting to access the Platform via a VPN or proxy server in order to circumvent geographic restrictions is a breach of these Terms and may result in immediate account suspension.

1.3 KYC and Age Verification Process

rabje may request identity documents at any point during your account lifecycle — at registration, at the time of a withdrawal request, or in response to suspicious account activity. Acceptable documents include a valid National Identity Card (NID), passport, or other government-issued photo identification. Accounts that fail to complete the KYC verification process within the time period specified by rabje may be suspended until verification is complete.

2Account Registration & Security

2.1 Registration Requirements

To register a rabje account, you must provide accurate, complete, and current information including your full legal name, date of birth, mobile number, and any other information requested during the registration flow. You must update your account details promptly if any information changes after registration.

2.2 One Account Policy

Each individual player is permitted to hold exactly one rabje account. Operating multiple accounts — whether under the same name, the same device, the same IP address, or using different names — is strictly prohibited. Where duplicate accounts are identified, rabje will close the secondary account, void any bonuses claimed on it, and may suspend the primary account pending investigation.

2.3 Account Security and Password

You are solely responsible for maintaining the confidentiality of your rabje login credentials. You must not share your username or password with any other person, and you must not allow any third party to access your account. rabje strongly recommends enabling two-factor authentication (2FA) via SMS OTP immediately after your first login. rabje will never ask for your password via email, SMS, or any other channel. If you suspect unauthorised access to your account, contact the support team immediately.

2.4 Account Currency

All rabje accounts are denominated in Bangladeshi Taka (BDT / ৳). All deposits, withdrawals, wagers, winnings, and bonus amounts displayed on the Platform are in BDT unless explicitly stated otherwise.

3Deposits, Withdrawals & Payments

3.1 Supported Payment Methods

rabje currently supports the following payment methods for deposits and withdrawals: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of specific payment methods may change from time to time. All payment methods listed on the Platform at the time of your transaction are considered current and available.

3.2 Minimum and Maximum Deposits

The minimum deposit amount is ৳500. Maximum deposit limits vary by payment method and account verification status. Players who have completed full KYC verification may be eligible for higher deposit limits. Specific limits are displayed within the deposit interface of your account dashboard.

3.3 Withdrawal Processing

Withdrawal requests are processed to the same payment method used for the player's most recent qualifying deposit, subject to identity verification. rabje aims to process withdrawal requests within 24 hours of approval, though processing times may vary depending on the payment method and external provider timelines. Withdrawals below the minimum withdrawal threshold will not be processed. The minimum withdrawal amount is ৳1,000.

3.4 Payment Method Ownership

You may only deposit from and withdraw to payment accounts that are registered in your own name. Using a payment method belonging to another person — including a family member — is strictly prohibited and constitutes a breach of these Terms. Deposits made from a third-party payment source may be reversed, and the account may be suspended pending investigation.

3.5 Currency and Exchange

All transactions on the rabje Platform are conducted in Bangladeshi Taka (BDT). rabje does not accept deposits in foreign currencies. Any currency conversion fees charged by your bank or payment provider are your responsibility and are not reimbursed by rabje.

4Bonuses & Promotions

4.1 General Bonus Terms

rabje offers a range of bonuses and promotional offers to eligible players, including welcome bonuses, reload bonuses, free spins, and seasonal promotions. All bonuses are subject to the specific terms stated in the relevant promotion, in addition to these general Terms. Where a conflict exists between promotion-specific terms and these general Terms, the promotion-specific terms shall prevail for the matter in question.

4.2 Wagering Requirements

Unless explicitly stated otherwise in the promotion terms, all bonus funds credited to a rabje account are subject to a wagering requirement. This means the bonus amount (or, in some promotions, the bonus plus deposit amount) must be wagered a specified number of times before any winnings derived from the bonus become eligible for withdrawal. The applicable wagering multiplier is stated in each promotion's terms.

4.3 Bonus Eligibility and Abuse

Bonuses are intended for genuine recreational players. rabje reserves the right to withhold, void, or reclaim any bonus — and any associated winnings — where it has reasonable grounds to believe that a player has abused the bonus system. Abuse includes but is not limited to: opening multiple accounts to claim a promotion more than once; placing low-risk hedging bets designed to meet wagering requirements without genuine play; or providing false information to qualify for a promotion.

4.4 Bonus Expiry

All bonus credits and free spin awards expire within the time period stated in the specific promotion terms. Expired bonuses and any winnings generated from them are automatically voided and removed from the account balance. rabje is not obligated to provide notice of imminent bonus expiry, though we may do so as a courtesy.

5Betting & Gaming Rules

5.1 Acceptance of Bets

All bets placed on the rabje Platform are subject to rabje's right of acceptance. rabje reserves the right to refuse, limit, or void any bet at its sole discretion — including where a bet has already been confirmed — in the event of a technical error, erroneous odds, data feed failure, or suspicious betting activity. Where a bet is voided, the stake is returned to the player's account balance.

5.2 Cricket and Sports Betting

Sports betting markets on rabje — including BPL, T20 internationals, IPL, and other cricket fixtures — are governed by the specific market rules applicable to each sport and bet type. Results are determined based on official match outcomes as confirmed by the relevant governing body (ICC, BCB, BCCI, etc.). rabje is not responsible for the accuracy of live score data provided by third-party data feeds; official results always prevail in the event of a data discrepancy.

5.3 Casino Games and RNG

All casino games hosted on the rabje Platform — including slots, live casino tables, crash games, and card games — are provided by licensed third-party game providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. These providers operate under their own certifications and use independently audited Random Number Generation (RNG) technology to ensure fair outcomes. rabje does not manipulate or interfere with game outcomes.

5.4 Minimum and Maximum Stakes

Minimum and maximum stake amounts vary by game and market. These limits are displayed within each game interface or betting market before a wager is placed. rabje reserves the right to impose additional per-player stake limits at its discretion, including where a player's betting pattern is identified as unusual or where an account is under review.

6Prohibited Conduct

6.1 Strict Prohibitions

The following conduct is strictly prohibited on the rabje Platform. Engaging in any of the below may result in immediate account suspension, permanent account closure, forfeiture of balance, and reporting to relevant authorities where required by law:

• Using automated software, bots, scripts, or any AI-assisted tool to place bets or interact with games on your behalf.
• Colluding with other players to gain an unfair advantage, including on live poker or live casino tables.
• Exploiting technical errors, software bugs, or pricing mistakes in betting odds to generate systematic profits.
• Using the Platform for money laundering, terrorist financing, or any other unlawful financial activity.
• Providing false identity documents or misrepresenting your age, location, or identity in any way.
• Opening or operating more than one rabje account.
• Charging back deposits made via Visa or Mastercard after wagering those funds.
• Attempting to access the Platform from a restricted jurisdiction using a VPN, proxy, or similar tool.
• Harassing, threatening, or abusing rabje staff or other players via any communication channel.

7Responsible Gaming

7.1 Commitment to Safe Play

rabje is committed to promoting responsible gambling. We believe that gaming should be an enjoyable leisure activity and never a source of financial hardship or emotional distress. We provide a suite of tools that allow players to manage their gambling activity, including deposit limits, session time limits, cool-off periods, and self-exclusion.

7.2 Self-Exclusion

Any player who wishes to exclude themselves from the rabje Platform — either temporarily or permanently — may do so by contacting the support team at the email address listed in the footer of this website. Self-exclusion requests are actioned within 24 hours and, once applied, cannot be reversed during the exclusion period. rabje will make all reasonable efforts to honour self-exclusion requests across all marketing communications as well.

7.3 Minor Protection

rabje strictly prohibits the use of the Platform by persons under the age of 21. If you share a device with a minor, you are responsible for ensuring that the minor cannot access your rabje account. If you believe a minor has accessed your account, contact support immediately. For guidance on parental control tools available on common devices used in Bangladesh, please consult your device manufacturer's support documentation.

For full details of all responsible gaming tools and resources available on the rabje Platform, please visit our dedicated Responsible Gaming page.

8Intellectual Property

8.1 Ownership of Platform Content

All content on the rabje Platform — including but not limited to the website design, layout, graphics, logos, text, game interfaces, data, and software — is the property of rabje or its licensed content providers and is protected by applicable intellectual property law. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for your personal, non-commercial gambling activity.

8.2 Restrictions on Use

You must not copy, reproduce, distribute, publish, display, modify, create derivative works from, or commercially exploit any content from the rabje Platform without the prior written consent of rabje. Screen-scraping, data mining, or any automated extraction of content from the Platform for commercial or competitive purposes is strictly prohibited.

9Limitation of Liability

9.1 Platform Availability

While rabje makes every reasonable effort to ensure that the Platform is available on a continuous basis, we do not guarantee uninterrupted access. The Platform may be temporarily unavailable due to scheduled maintenance, emergency technical work, third-party service outages, or circumstances beyond our reasonable control. rabje is not liable for losses incurred as a result of Platform downtime.

9.2 Exclusion of Consequential Loss

To the maximum extent permitted by applicable law, rabje shall not be liable to you for any indirect, incidental, special, punitive, or consequential loss or damage of any kind — including loss of profits, loss of data, loss of opportunity, or loss of goodwill — arising from your use of or inability to use the Platform, whether based in contract, tort, negligence, or any other legal theory.

9.3 Maximum Liability Cap

In any event, rabje's total aggregate liability to you for any claim arising out of or in connection with these Terms or the Platform shall not exceed the total amount deposited by you into your rabje account in the 30 calendar days immediately preceding the event giving rise to the claim.

10Suspension & Termination

10.1 Termination by rabje

rabje reserves the right to suspend or permanently close any player account at any time and without prior notice where there is reasonable ground to believe that the player has breached any provision of these Terms, has engaged in prohibited conduct, or poses a risk of harm to other players or to the Platform. Where an account is closed due to a breach, any balance held in the account may be forfeited in accordance with the specific breach provisions of these Terms.

10.2 Termination by the Player

You may request the closure of your rabje account at any time by contacting the support team. Before your account is closed, any pending withdrawals will be processed in the normal course. Bonus funds that have not met the applicable wagering requirement at the time of account closure will be voided.

10.3 Effect of Termination

Upon termination of your account for any reason, your licence to access the Platform ceases immediately. Sections of these Terms that by their nature should survive termination — including Sections 6, 8, 9, and 11 — will continue to apply after the closure of your account.

11Dispute Resolution

11.1 Internal Complaints Procedure

If you have a complaint or dispute relating to your rabje account, a transaction, a bet outcome, or any other aspect of the Platform, you must first submit your complaint to the rabje support team via the email address displayed in the footer of this website. Please provide a clear description of your complaint, your account username, the relevant date(s), and any supporting information. The support team will acknowledge your complaint within 48 hours and aim to resolve it within 10 business days.

11.2 Escalation

If you are not satisfied with the outcome of the internal complaints process, you may request that the matter be escalated to a senior member of the rabje compliance team. Escalation requests must be submitted in writing to the same support email address, clearly marked as an escalation. Senior review outcomes are typically provided within 15 business days of the escalation request being received.

11.3 Governing Law

These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with applicable law. Both parties agree to attempt to resolve any dispute through good-faith negotiation before pursuing any formal legal remedy.

12General Provisions

12.1 Entire Agreement

These Terms, together with the rabje Privacy Policy and Responsible Gaming policy, constitute the entire agreement between you and rabje with respect to your use of the Platform and supersede all prior agreements, representations, or understandings between the parties relating to the same subject matter.

12.2 Severability

If any provision of these Terms is found by a court or other competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from the remainder of these Terms, which shall continue in full force and effect.

12.3 No Waiver

A failure by rabje to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver of a specific breach does not constitute a waiver of any subsequent breach of the same or any other provision.

12.4 Assignment

You may not assign, transfer, or sub-licence any of your rights or obligations under these Terms without the prior written consent of rabje. rabje may assign its rights and obligations under these Terms to a successor entity or affiliate without restriction.

12.5 Contact

For any questions relating to these Terms & Conditions, please contact the rabje support team via the email address displayed in the footer of this website. All correspondence should be in English and should clearly reference your account username and the specific section of these Terms you are enquiring about.